I get a virus warning when I try to download, install or execute your program. Why?

Modified on Mon, 20 May, 2024 at 3:36 AM

Sometimes an antivirus program gives out a virus warning by mistake. This is what is called a false positive. We guarantee that our software is 100% free from viruses, Trojans, adware, or another type of malware. 


Most antivirus software companies provide a link where one can report a false positive and normally they fix the problem until the next update of their virus database. We recommend that you report it and also tell us about the problem so we can report it as well. 


If you are using ESET Antivirus software, we recommend you to change to another provider (Well known AVG for example). ESET has proved not very cooperative and they would rather give out false alerts than being accurate.

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